[Editor's Note: It's Friday, Maphia! I'd like to celebrate that fact by having a new guest grace this here weblog with her prose. Please welcome Sofia Leo, who has an opinion and isn't afraid to share it.
After you've learned from Sofia's wise words, please head on over to her blog, where she is blogging her way through the recovery of an abusive relationship. Please support her by clicking on the mystical follow button, and take this journey with her. She is an excellent writer, blogger, and person. Stop by and say hello, would you?]
Many thinks to Twindaddy for letting me blather on a bit about an annoying habit I see all too often these days on his totally unshitty blog. You rock, Twindaddy! [Editor's Note: Sigh, I know. I just can't help it.]
I don’t know how long it’s been going on, having been naval gazing for some years, but I am fed up with service workers responding to my “thank you” with “no problem.”
It goes like this: I order food, or buy something in a store, or make a transaction at the bank and when I thank them for their time and efforts (and I’m a good tipper!) instead of saying, “you’re welcome,” I get an airy, “no problem,” sometimes accompanied by a vague arm wave.
WTF is that supposed to mean? Of course it’s “no problem” – it’s Your Job! I am not troubling you for anything “extra,” not asking you to go above and beyond your job description, and certainly not causing a problem for you to wave off. Gaaaahhhhhhh!!!!
Imma gonna larn ya somthin’ here. I’ve worked in the service industry (I don’t at the moment, but we all know that could change in a heartbeat and I for one will stay in practice) and when a customer (or client if you prefer) thanks me for doing my job, I always reply, with a smile (no matter how douche-baggy they might have been acting) “you’re welcome!” If I thought they needed a smile or a kind word, I also add, “have a great day!”
Now, there is a proper place for “no problem,” and I’ll give you an example:
The Boss: Can you have this project wrapped up by lunch time?
Me: No problem.
See there? Easy, right? He’s asking if I can complete a task within a certain time frame and I am letting him know that I don’t anticipate any obstacles to completing the project on time.
Here’s where another response is appropriate:
Me: handing over ice cream cones, ringing up the order and making change for a customer.
Customer: This is delicious! Thank you.
Me: You’re welcome. Have a great day!
Was that so hard? I didn’t say “no problem” because it’s my fucking job to scoop ice cream, ring up the order and make change! It’s the whole reason I’m standing behind the counter in the first place. It’s the reason I collect a paycheck every Friday. It.is.my.job. It’s not a “problem.”
Maybe I’m just showing my age, but it really aggravates me to be treated so dismissively by young service workers in this way. Older ones, too, now that it has become so prevalent and we Old People are trying desperately to deny our age and be “hip.”
There’s a Big Town Hero sub shop next door to the office that I frequent a couple of times a week. A couple of about my age owns the shop and there are numerous young people who work there. Each and every one of the teenagers has been trained to say, “you’re welcome” and “enjoy the rest of your day” when they bring your order. They are unfailingly polite, well-groomed and pleasant. It makes me want to tip big and be kind. I never hear “no problem” in that shop and it is a refreshing change for the better.
It’s the little things, people! Pretend for just a moment that there are other people inhabiting this here planet and maybe they could use a little cheer as they go about their miserable lives. Put aside your own angst and do something kind. Be polite and proper. Be respectful. Show some pride in your work and your world.
And for the love of all that’s holy, wear a shirt that covers your boobs. The whole set. I don’t want to see your cleavage. I don’t want to see your cute bra. Ever. Really. Yeah, your boobs are great, but I’m not your target audience, ‘kay? (that never happens at the sub shop, but a little Ma & Pa convenience store down the street and it’s equally annoying as “no problem”))