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Customer Service Fails

This category contains 23 posts

Customer Service Fails: I Don’t Have Nothin’!

One of the true facts (as opposed to a false fact) I revealed about myself in my 5 Truths and a Lie game was that I once tackled a shoplifter who stole only a bra. I promised to tell that story, and here is where I deliver. Yes, the story is a bit late, so … Continue reading

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Customer Service Fails: Your Money Is No Good Here

Back in the day, before Paypal, the ubiquity of using debit cards for purchases, and e-checks, we had to physically write actual checks for our purchases. The horror! Check out lines moved about as fast as Jabba the Hutt running a marathon while consumers not only wrote their checks, but also updated their registry so as … Continue reading

Customer Service Fails: …and a Back Rub

I don’t know if this technically qualifies as a customer service failure, since it was the customer who failed, not the employee. I’m going to tell it to you anyways. It was funny as hell. During my senior year of high school, I worked a a Burger King down the street from school. I would … Continue reading

Customer Service Fails: Do you guys carry bras?

I went into retail straight out of high school. I stayed in that horrid industry for the next 14 years. During that time I witnessed copious amounts of stupidity. Sometimes, not surprisingly, that stupidity was my own. Not long after I started working for the largest retail chain in the world, I was deemed trustworthy … Continue reading

Customer Service Fails: He Knows He’s Fired, Right?

I haven’t done an entry into my Customer Service Fails feature in a while so I figured I’d grace you all with this little ditty.  This story goes waaaaaay back. In the late 90′s I worked in the Tire and Lube Center of the first Wal-Mart ever in the Detroit metro area.  As I was … Continue reading

Customer Service Fails: Working on Halloween

Here’s another one of my Wal-Mart adventures where I’m telling on myself, but I don’t mind because it’s funny. It was Halloween (if you couldn’t tell from the title of this post), and we were allowed to wear costumes if we wanted. I didn’t want to because I rarely wear costumes on Halloween anyways. It … Continue reading

Customer Service Fails: Dance!

A long, long time ago, I used to work for Wal-Mart.  I know, I know.  That place is 33 grams of suck.  Believe it or not though, it used to be a good company to work for and they actually paid me a decent wage.  Of course, the company that I worked for is long … Continue reading

Customer Service Fails: Third Time’s the Charm

I don’t talk much about my job here, but I work in Information Technology.  Specifically, I repair computers.  I get to tear them apart, replace what’s broken, and put them back together.  It’s not a glamorous job, but I like it. Like any other job, it certainly has its ups and downs, and its customer … Continue reading

Customer Service Fails: Something Just Hit Me!

Once upon a time (as opposed to once upon no time), I was born.  But that’s not what this story is about.  Mostly because I don’t remember it.  No, this story happened roughly 18 years afterward.  

Customer Service Fails: Isn’t that what a doctor does?

I was having a jovially nonsensical conversation with Rutabaga the Mercenary Researcher - who has an excellent blog, by the way, and you should check it out – on my Unshitty™ Daily Prompt post from this morning when she reminded me of a story I’ve yet to tell on this here weblog (isn’t that what all the bots … Continue reading

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